Built With WebRTC: Teladoc

“Built with WebRTC” is a monthly series highlighting companies that have successfully deployed Web Real-Time Communications (WebRTC) solutions to the market.  As we continue our exploration of telehealth solutions that are using real-time communications to revolutionize the healthcare industry, we turn our attention to Teladoc, the oldest and largest telehealth company in the country.

Teladoc, Inc.  

Teladoc, Inc. is a publicly traded telehealth company that provides access to over 3,100 board-certified, state-licensed healthcare professionals 24/7, with 92% of issues being resolved on the patient’s first visit.  Teladoc currently has over 10,000 customers including the likes of Microsoft, Facebook, Boeing, United Healthcare and Aetna, with over 20 million members.  As of the third quarter of 2017, Teladoc saw revenues of $156.2M with over 1 million consultations conducted.

In June of 2017, Teladoc acquired Best Doctors, the world’s leading expert medical consultation company focused on improving health outcomes for the most complex, critical and costly medical issues.  This acquisition builds on Teladoc’s successful track record of acquiring companies with a common purpose of integrating innovative technological capabilities across new markets. Aligned as one greater organization under Teladoc, the company will now develop and deploy global expansion plans, meeting a broader spectrum of care needs outside the U.S.  

Teladoc is able to deliver an even more robust, scalable platform that comes with increased cost savings and improved patient outcomes through the integration of advanced technologies such as WebRTC. Teladoc uses the real-time live audio and video capabilities of WebRTC to provide remote, on-demand medical care across all devices.

Team & Leadership

Teladoc was launched in 2002 in Dallas, Texas. It was founded by Dr. Byron Brooks, a former NASA flight surgeon, and serial entrepreneur Michael Gorton. Jason Gorevic was named CEO in 2009 and currently holds the role and sits on the company’s board of directors. Since taking the reins in 2009, he has led Teladoc to its position today as the world’s largest telehealth company. His extensive career in healthcare began at Oxford Health, and he has also held executive leadership roles at WellPoint, Inc. (now Anthem, Inc.) and Empire Blue Cross Blue Shield.

Peter McClennen is president of Teladoc and is responsible for all commercial operations. In his former role as CEO of Best Doctors, he oversaw the global expansion of the company’s product portfolio and eventual acquisition by Teladoc. With more than 25 years of healthcare leadership experience, he has a proven track record of building and managing successful, high-performing organizations.

Company Profile

Real-Time Communications Drives Telehealth Solutions

Teladoc is creating a new paradigm for how patients access healthcare by delivering a single solution for addressing a myriad of medical conditions. By harnessing the power of WebRTC, Teladoc has been able to provide a simple, patient-centric way for members to resolve their healthcare issues, thus providing a cost-efficient way to improve patient outcomes.

The Telehealth movement is clearly forging a path in healthcare that will benefit early adopters while leaving less innovative companies lagging behind. Teladoc is the hands-down leader with about 75% market share in the telehealth industry and many large organizations have already implemented Teladoc’s solution. However, we are starting to see more traction from other providers in the market as the telehealth industry continues to swell. Many providers are building their own telehealth platforms in order to capitalize on their existing patient base without having to pay service fees to companies like Teladoc.

Our team works with healthcare providers to offer comprehensive solutions by helping them implement real-time communications capabilities that provide the same functionality as Teladoc.  Our custom-built solutions offer more versatility while remaining HIPAA compliant. Reach out to our team today to learn how we can help you do the same.

About Blacc Spot Media, Inc.

Blacc Spot Media is an Inc 5000 fastest growing company in America focused on Web Real-Time Communications (WebRTC) development across web, mobile, native desktop and telephony implementations. Our team works on strategic projects developing custom applications, enterprise platforms and mobile applications for a wide array of clients. If you are interested developing your own WebRTC product or service, let us know how we can help you.

Take a look at our website for more information (https://www.blaccspotmedia.com) or email us at hi@blaccspot.com.