What We Do

Blacc Spot Media deploys Cloud Communications solutions that drive digital transformation for our clients.

Cloud Communications Delivered.

WHAT WE DO

Delivering Cloud Communications Solutions Since 2011

Blacc Spot Media is a leading Cloud Communications consulting firm. We work with organizations focused on implementing the latest in Cloud Communications technologies which will streamline business processes, cut operational costs, improve efficiency and enhance communication between their employees and customers.

Blacc Spot Media solves our client’s toughest communications challenges by providing unparalleled services in strategy, consulting, technology, customer experience, and business operations. With expertise across all Cloud Communications channels, we deliver impactful results for our clients focused on building effective communication strategies.

Connected Through Communications

Communications is Evolving Faster than Ever

Today represents one of the most exciting times in history for the way “we” as humans communicate. Everything we touch is connected, providing innovative ways to transform traditional engagement into new customer experiences that deliver results for businesses around the world.

Our focus and dedication to Cloud Communications drive our ability to supply effective and adaptable solutions that boost our clients’ ability to implement effective digital communications strategies.

By leveraging our unique understanding of the Cloud Communications industry, our consultants generate unmatched value, market differentiation and competitive advantages for our clients.

Smile Direct Club

Learn how we helped Smile Direct Club support over 75,000+ monthly conversations in 7 different countries.

Capitol Corridor

Learn how we helped the Capitol Corridor implement an intelligent IVR solution to support 1.7 million passengers.